Frequently Asked Questions

When will my order ship?

Visit our shipping page complete information.

What is the return policy?

Please review all items carefully before making a purchase as all sales are final, including orders not yet shipped. We don't accept returns or exchanges but please contact us if you have any problems with your order. 

I have not received my order. What should I do?

Please review your shipping address on your order details to ensure all information is correct. For domestic orders with economy service, we can declare a package as lost or missing once it has been 30 days post shipment date. Please fill out the contact form on the contact page in regards to your order.

Do you provide proof(s) of my custom order(s)?

For personalized orders, we'll email you the proof within 2 business days to review. No proof will be available prior to purchase. You'll have 5 days (including weekends) to response back with any changes and approval of the proof. If you requested a proof and have not responded within 5 days of the proof being sent, we will cancel your order.

Still have more questions?

Contact us